"It's not working"
Has the trial ended?
If your trial has been active for a while, and PhoneLeash appears to have stopped suddenly, maybe you've reached the end of the trial period. Take a look at the app status notification.
PhoneLeash stops forwarding when the trial ends.
Have you renewed?
Renewal invoices are sent around a month in advance. If you have not renewed past the due date, a few days later your service may be paused. You can restart it manually, but please renew the subscription first.
"Active" is good
You want to see Active in the status notification, either in Trial or Licensed mode.
"Paused" is not good
"Paused" state means PhoneLeash is not forwarding. Any message received during this time will never be forwarded, even after it returns to Active state.
PhoneLeash can pause
- if you pause it (using the app or by sending the stop command)
- if the destination address bounces
- if you have not paid the renewal invoice
RCS could be the problem
Did you set keywords to filter incoming messages?
Launch the app and check if you have specified any keywords to filter out incoming messages not containing these keywords. Delete these keywords and test again. Click here for details on this feature.